No. Plans are activated inside the Marketa Pro app (Settings → Billing & usage) with MTN Mobile Money or Orange Money. Payments stay tied to your account and your phone number.
Yes. Every new account starts on the Free plan with 200 messages a month and one WhatsApp session, for as long as you like.
Yes, from the app. A new plan starts a new period today; renewing the same plan extends your current period.
Campaigns pause and you receive an e-mail at 80 % of your quota. Upgrade to continue, or wait for the monthly reset.
Increases apply to every subscriber at once. Decreases only apply at your next renewal, so what you paid for never shrinks mid-period.
Yes. Every payment has a PDF invoice you can download from Settings → Billing & usage in the app.